cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Self-voice on Bose QC headphones not working since latest Zoom update (Mac desktop)

kaceadilla
Newcomer
Newcomer

‎2024-05-09 02:56 AM

Hi there,

Self-voice no longer triggers when using the latest Zoom update on Desktop. I've troubleshooted this myself already by testing the following:

- Self voice is triggered as expected on Google Meet
- Self voice is triggered as expected while using v5.17 of the iOS mobile app

- Self voice is NOT triggered when using the desktop app (latest version)

 

I have tried restarting my headphones, computer, changing the settings on my headphones, etc... but it seems like there is a bug with the Zoom desktop app where it my headphones are no longer registering it as a meeting (which is what triggers self-voice to turn on). Unfortunately I cannot manually turn on self-voice. 😞

 

 

0 Likes
0 REPLIES 0