Seeking Solutions for Distorted Sound and Disconnections

[Jessica_Shawn]

Hey community, I am encountering persistent audio issues during Zoom meetings. Despite multiple attempts to troubleshoot, participants often report distorted audio, echoes, and intermittent disconnections. Seeking guidance on how to address and resolve these audio issues for a smoother virtual meeting experience.

[Jennife]

Hi Jessica,

Here is a support article that may help with your issue.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061720

if it doesn't help, we suggest you use headsets as your Zoom meeting audio device, and set the audio profile to be auto. 

If you still have echo or distorted audio, please contact our support or submit a ticket.