cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Screensharing Malfunction

kathiegb
Newcomer
Newcomer

‎2022-04-12 02:39 AM

Hello everyone,

whenever I am trying to share my screen, the fellow participants of my zoom call are not able to see what I am showing them. They only see a black screen with my cursor.

However, when I use a different device (for instance my iPad),  it works out. I am regularly using a MacBook Air 2020.

I had this malfunction since last week, does anyone know what might be wrong? (Happens while using the App as well).

 

Thanks!

0 Likes
1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-04-13 09:10 AM

Hi @kathiegb, and welcome to the community! Do you mind telling me what version of Zoom and what version of macOS you're using? I'd be happy to help 😊


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes