Screenshare greyed out on Macbook Air, running OS Big Sur 11.7.4, same on ipad. | Community
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Newcomer
Punty
Newcomer
March 17, 2023
Question

Screenshare greyed out on Macbook Air, running OS Big Sur 11.7.4, same on ipad.

  • March 17, 2023
  • 2 replies
  • 0 views

Hi!  I've read every post I can find to sort this out and nothing works.  I think this is an issue with my zoom account rather than the device as it's the same on my macbook air and on my ipad.  

Anyone know how I can enable screensharing?

Thanks in advance!

      2 replies

      F
      Community Champion | Customer
      Frank_TB
      Community Champion | Customer
      March 17, 2023

      Hello,

      This Zoom support article explains it well.

       

      Troubleshooting screen sharing issues

      https://support.zoom.us/hc/en-us/articles/8976119235725-Screen-sharing-is-not-working 


      Regards

       

      If my reply helped, don't forget to click the accept as solution button!

      P
      Newcomer
      PuntyAuthor
      Newcomer
      March 18, 2023

      Thanks so much for the reply Frank,  I've signed in to the zoom web portal but it says 'no permission'.  Is there a particular way to 'sign in as an administrator with the privilege to edit account settings'?

       

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