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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Screen sharing while using a screen reader

ty-troy180
Newcomer
Newcomer

‎2021-08-30 01:49 PM

Hi, is there a way of getting Zoom to share only the sound coming from the Windows default onboard soundcard? I'm totally blind and use the Jaws screen reader, but when I screen share videos with computer sound toggled on, all participants can hear my screen reader as well as the audio from the video, even though I have my screen reader routed through a USB soundcard not the default onboard soundcard. It seems that Zoom includes any sounds coming from any audio device attached to the laptop? Any suggestions gratefully recieved.

1 REPLY 1

Bort
Zoom Employee
Zoom Employee

‎2021-08-30 01:52 PM

Hi @ty-troy180 

As far as I'm aware, all sounds your system makes would be captured and sent into the meeting while sharing computer sound.

If you would like to submit any product feedback, I encourage you to visit our Zoom Feedback form, which is the official way to share any feedback with the Zoom team. Thanks!

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