Screen sharing now causes video to glitch like mad

[nico_panico]

I've recently updated to version 5.13.4 (11835), and suddenly when I'm screen sharing a video and sound, my own video glitches in a way I've never seen before. What I'm sharing is fine, everyone else's video is fine, but my video gets caught on a one-second movement on repeat. I'm also using a second monitor, but this has never been a problem before. Any ideas on changes I can make to prevent this?

Edit: I'm using webcam Ausdom HD 1080P F/#2.0 F:4.8mm

Windows 10, IdeaPad S145-15IIL

Device name LAPTOP-F2ABEVKR
Processor Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz
Installed RAM 4.00 GB (3.80 GB usable)
System type 64-bit operating system, x64-based processor

[petterzug2023]

I have been experiencing the same problem. My webcam is Logitech and it's new! I am still looking for a solution. 

[nico_panico]

Great point! I've edited my original post as I'm also using an external webcam.

[nico_panico]

Are you also using a second monitor? I was just fiddling around and when I unplugged my second monitor, my webcam video instantly went back to normal.

[petterzug2023]

I have been experiencing the same problem. My webcam is Logitech and it's new! I am still looking for a solution. 

[fazolli1]

Following I have two employees experiencing something very similar

[Karina4]

Tengo el mismo problema con el video después de la actualización de hoy 5.13.4, y mi cámara no es externa, 

[encara · Accepted solution]

@nico_panico I'd recommend uninstalling your current version, and then install a previous version of Zoom for now: https://community.zoom.com/t5/Meetings/12-28-2022-Zoom-Update-Video-Freeze-With-Flashing-Multi-Color...

[nico_panico]

Yup, that seems to have fixed it. Pretty sad to have to roll back. I hope they get the bug fixed soon!

[tonyan]

Hi Nico,

we have had the exact same problem. we were so pleased to find someone with the same problem we thought we must be the only ones in the world! Thank you >T

[Sacha3]

Thank you so much for this!

[Sacha3]

Totally having the same issue, especially when I share screen. I was going nuts at first, thinking it was my computer. But several friends have reported the same problem.

[Sacha3]

My camera is built-in 

[tonyan]

same issues... same solution fixed it for me. Thank you all for your input. much appreciated. >T

[RyanMusic88]

This was driving me crazy and started with recent update. here was the solution:

Video Settings -> Advanced -> Uncheck 'Optimize video quality with de-noise'

[Sacha3]

Thanks so much, @RyanMusic88 !!  In the end another update became available and after updating the glitch disappeared....thankfully!!!