Screen sharing now causes video to glitch like mad

Forum|Forum|3 years ago
January 10, 2023
9 replies
1 view

I've recently updated to version 5.13.4 (11835), and suddenly when I'm screen sharing a video and sound, my own video glitches in a way I've never seen before. What I'm sharing is fine, everyone else's video is fine, but my video gets caught on a one-second movement on repeat. I'm also using a second monitor, but this has never been a problem before. Any ideas on changes I can make to prevent this?

Edit: I'm using webcam Ausdom HD 1080P F/#2.0 F:4.8mm

Windows 10, IdeaPad S145-15IIL

Device name LAPTOP-F2ABEVKR
Processor Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz
Installed RAM 4.00 GB (3.80 GB usable)
System type 64-bit operating system, x64-based processor

Video

Best answer by encara

@nico_panico I'd recommend uninstalling your current version, and then install a previous version of Zoom for now: https://community.zoom.com/t5/Meetings/12-28-2022-Zoom-Update-Video-Freeze-With-Flashing-Multi-Colored/m-p/92572/highlight/true#M51693

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petterzug2023

Newcomer

I have been experiencing the same problem. My webcam is Logitech and it's new! I am still looking for a solution.

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nico_panicoAuthor

Newcomer

Great point! I've edited my original post as I'm also using an external webcam.

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petterzug2023

Newcomer

I have been experiencing the same problem. My webcam is Logitech and it's new! I am still looking for a solution.

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fazolli1

Newcomer

Following I have two employees experiencing something very similar

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Karina4

Newcomer

Tengo el mismo problema con el video después de la actualización de hoy 5.13.4, y mi cámara no es externa,

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encaraAnswer

Newcomer

@nico_panico I'd recommend uninstalling your current version, and then install a previous version of Zoom for now: https://community.zoom.com/t5/Meetings/12-28-2022-Zoom-Update-Video-Freeze-With-Flashing-Multi-Colored/m-p/92572/highlight/true#M51693

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Sacha3

Newcomer

Thank you so much for this!

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Sacha3

Newcomer

Totally having the same issue, especially when I share screen. I was going nuts at first, thinking it was my computer. But several friends have reported the same problem.