Screen sharing now causes video to glitch like mad

Forum|Forum|3 years ago
January 10, 2023
9 replies
1 view

I've recently updated to version 5.13.4 (11835), and suddenly when I'm screen sharing a video and sound, my own video glitches in a way I've never seen before. What I'm sharing is fine, everyone else's video is fine, but my video gets caught on a one-second movement on repeat. I'm also using a second monitor, but this has never been a problem before. Any ideas on changes I can make to prevent this?

Edit: I'm using webcam Ausdom HD 1080P F/#2.0 F:4.8mm

Windows 10, IdeaPad S145-15IIL

Device name LAPTOP-F2ABEVKR
Processor Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz
Installed RAM 4.00 GB (3.80 GB usable)
System type 64-bit operating system, x64-based processor

Video

Best answer by encara

@nico_panico I'd recommend uninstalling your current version, and then install a previous version of Zoom for now: https://community.zoom.com/t5/Meetings/12-28-2022-Zoom-Update-Video-Freeze-With-Flashing-Multi-Colored/m-p/92572/highlight/true#M51693

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petterzug2023

Newcomer

I have been experiencing the same problem. My webcam is Logitech and it's new! I am still looking for a solution.

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nico_panicoAuthor

Newcomer

Are you also using a second monitor? I was just fiddling around and when I unplugged my second monitor, my webcam video instantly went back to normal.

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petterzug2023

Newcomer

I have been experiencing the same problem. My webcam is Logitech and it's new! I am still looking for a solution.

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fazolli1

Newcomer

Following I have two employees experiencing something very similar

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Karina4

Newcomer

Tengo el mismo problema con el video después de la actualización de hoy 5.13.4, y mi cámara no es externa,

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encaraAnswer

Newcomer

@nico_panico I'd recommend uninstalling your current version, and then install a previous version of Zoom for now: https://community.zoom.com/t5/Meetings/12-28-2022-Zoom-Update-Video-Freeze-With-Flashing-Multi-Colored/m-p/92572/highlight/true#M51693

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nico_panicoAuthor

Newcomer

Yup, that seems to have fixed it. Pretty sad to have to roll back. I hope they get the bug fixed soon!

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tonyan

Newcomer

Hi Nico,

we have had the exact same problem. we were so pleased to find someone with the same problem we thought we must be the only ones in the world! Thank you >T

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Sacha3

Newcomer

Totally having the same issue, especially when I share screen. I was going nuts at first, thinking it was my computer. But several friends have reported the same problem.