Screen share not working for anyone

Forum|Forum|2 years ago
February 21, 2023
2 replies
0 views

Hi, screen share has not been working in any of my meetings for any participant (including the host) for a month now. My settings all look appropriately enabled to me, and I did not attempt to change any settings. See attached screenshots. Any idea how to resolve? I noticed the other posts about screen sharing, but none of them appeared to have a solution for this Thank you!

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @coachingwfarah.

Describe “not working”? Is there no Share? It’s it greyed out? It can start sharing but get an error? More information might help us help you.

C

coachingwfarahAuthor

Newcomer

The Share button is visible. When I click on it, it opens but then I get a pop-up message that Share is not available. The message says I need to update my Settings. If the participant tries to share, they get a pop-up message that the Host has disabled Sharing. Let me send screenshots after trying what Rachel wrote above to see if it makes any difference. Thanks!

Ray_Harwood

Community Super Champion | Customer

@coachingwfarah, before you go to the trouble of uninstalling, etc., please take a look at your settings on the Zoom Web Portal (https://zoom.us/profile/setting😞

Make sure that Screen Sharing is enabled (the switch will be blue, and the white dot to the right), and to ensure that Participants (other than Host/Co-Hosts) can also share, make sure the All participants radio button is selected.

Not having Screen Sharing enabled here will give you the messages you described.

C

coachingwfarahAuthor

Newcomer

This post has been deleted.

Thank you, I will try this today