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Screen Sharing

maxschorr
Newcomer
Newcomer

Often when I try and share my screen during a meeting, i get a blue screen with an exclamation mark.  why is that?

 

1 ACCEPTED SOLUTION

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @maxschorr 

 

To troubleshoot the issue, navigate to Zoom's Advanced Screen Sharing Settings.

Within the Zoom application, access the Settings menu, then select Share Screen and click on Advanced. Here, you'll find the option for Hardware acceleration for screen sharing. Try toggling this setting, either enabling or disabling it, to see if it resolves the problem

 

Humashankar_0-1723301580371.png

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

 

Huma

View solution in original post

1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @maxschorr 

 

To troubleshoot the issue, navigate to Zoom's Advanced Screen Sharing Settings.

Within the Zoom application, access the Settings menu, then select Share Screen and click on Advanced. Here, you'll find the option for Hardware acceleration for screen sharing. Try toggling this setting, either enabling or disabling it, to see if it resolves the problem

 

Humashankar_0-1723301580371.png

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

 

Huma