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Screen Sharing video is black

dylanmcl
Newcomer
Newcomer

When I share my screen during a meeting and play a video, the screen for both myself and any other participant in the meeting is black. We have the sound for the video but no picture.

1 REPLY 1

ChrisO
Specialist
Specialist

Hi dylanmcl,

 

This has been an issue with Nvidia graphics cards in the past. If your pc has an Nvidia card you can try the solution in this video https://www.youtube.com/watch?v=SJPobR-R3p4.


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