Screen Sharing Pausing During Remote Control

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

When my participants try to use the annotation tool or control my annotation tool during a screen share, the shared screen automatically pauses.

Has anyone had this issue and was able to solve it?

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement