cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Screen Sharing / Muting

Sistar
Newcomer
Newcomer

when screen sharing, my mic automatically mutes.  can anyone tell me how to manage this

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Sistarthank you for posting to the Zoom Community! I know it has been a bit since you initially posted, but I wanted to check in to see if you were still experiencing this issue. 

 

We have created an article that goes over some troubleshooting steps to take when this issue occurs: Troubleshooting muted audio when sharing screen. Please let me know if it helps and I am so sorry for the inconvenience this has cause! 

 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?