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Screen Sharing-Black Screen

docfaulk
Newcomer
Newcomer

‎2024-02-27 12:41 PM

I can't seem to share my screen anymore with programs associated with google chrome webbrowser. This recently started. I had tech support at best buy to check my graphics card and its ok. The problem is only there with the black screen when I share a program VIA any web browser. 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-02-27 01:36 PM

Hi @docfaulk thank you for posting for the first time and welcome to the Zoom Community!

 

I'm sorry to hear you're having issues with sharing your screen. Have you cleared your browser's cache and cookies as well as uninstalled/reinstalled the Zoom app? Give that a try, and let me know how it goes!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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