Screen Share turns the microphone off | Community
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A
Newcomer
apower22
Newcomer
December 28, 2022
Question

Screen Share turns the microphone off

  • December 28, 2022
  • 4 replies
  • 16 views

Whenever I use Screen Share, my mic greys out and turns off. Basically useless for meetings. I pay for Zoom Pro. Does anyone know how to resolve this issue?

    4 replies

    M
    Newcomer
    mcasas
    Newcomer
    December 29, 2022

    same problem when i share my screen my audio gets muted, what do i do? useless for presentations now!

    J
    Newcomer
    Jameswalter
    Newcomer
    December 29, 2022

    No, Zoom's mute/unmute button will only mute/unmute your voice. Muting yourself has no impact on the audio you are screensharing. To stop sharing the audio you need to either pause it directly in the app (i.e. YouTube), or stop the screenshare.

     

    Hope this helps you out,
    James

      M
      Newcomer
      mcasas
      Newcomer
      December 29, 2022

      it has impact as no one can hear me when i share my screen! the icon turns gray and i cannot even unmute it.

      C
      Newcomer
      ChrisRayGibson
      Newcomer
      May 11, 2023

      I have this same problem but only on my chromebook. 

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