Screen Share Black Screen Glitch on PWA Chrome Zoom Client | Community
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Glowstone_Guy
Newcomer
Glowstone_Guy
Newcomer
January 7, 2022
Question

Screen Share Black Screen Glitch on PWA Chrome Zoom Client

  • January 7, 2022
  • 6 replies
  • 0 views

I and my friends have been having a problem: Whenever we are on Windows, Mac, or Linux devices we can view Shared Screens fine, but the new PWA Zoom Client for Chrome OS is having some problems in the sense that Shared Screens appear as black screens. Is anyone else on the PWA having this problem?

      6 replies

      A
      Newcomer
      azx
      Newcomer
      January 8, 2022

      Same problem, but no solution found. 😞

        T
        Newcomer
        TechnicalJohn
        Newcomer
        January 10, 2022

        I'm seeing the same thing on my devices here... It just started in the past couple of days.

         

          T
          Newcomer
          TQ_on_ChromeOS
          Newcomer
          January 11, 2022

          Same issue. I've been using the PWA. Just started happening within the last few days. Everything was fine before that. I can share my screen with others, but just receive a black screen. Came here to see if anyone had any solutions or more information.

            Glowstone_Guy
            Newcomer
            Glowstone_GuyAuthor
            Newcomer
            January 13, 2022

            I ran some tests and here are my results: does this match what other people are seeing?

            T
            Newcomer
            TechnicalJohn
            Newcomer
            January 14, 2022

            Interesting...

             

            Well it's 100% failure for me. I have one 1st gen and two 2nd gen Acer Spin 713 Chromebooks. None of them are able to show the shared content in either browser or PWA. 

            T
            Newcomer
            TQ_on_ChromeOS
            Newcomer
            January 15, 2022

            I was on a meeting this morning (in browser), and the issue appears to have been resolved.

              Bort
              Employee
              Bort
              Employee
              January 18, 2022

              Yes, there was a release for the web client this past week, which specifically addressed this issue. Check out the release notes for more info: https://support.zoom.us/hc/en-us/articles/4407440629133-Release-notes-for-the-Zoom-PWA-

                R
                Newcomer
                Ronbsg
                Newcomer
                May 10, 2022

                Looks like this still hasn't been resolved. I was hosting a meeting just this past Friday, and when I went to share the screen, it went to total black screen. I switched back to the regular Zoom, which works just fine, and I was able to share my screen. Thus far, the PWA is a huge disappointment. 

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