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Samsung Galaxy Tab S8 Ultra wideangle front camera in zoom meetings? Please help!

Forum|Forum|3 years ago
March 9, 2022
7 replies
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Hello,

I have a Samsung Galaxy Tab S8 Ultra that I want to use for zoom meetings.

Most is great, but one thing is sorely missing, and I wonder if I am simply overlooking something.

I have two front cameras. A "standard camera" and a "wideangle camera".

Now, when I am in a zoom meeting, I can only choose one front camera, the standard one.

I really want/need to use that other wideangle camera, but I see no way to choose it.

I can also only pick one of the three lenses on the back of the tablet.

Is there any way I can add these cameras to my zoom app so I can choose them in my meetings?

Any and all help is greatly appreciated.

🙂

Best answer by BobZoom

I got it: Do a pinch-zoom on the tablet screen.

With this you can zoom-in your video and remove all of the unwanted surroundings and the weirdo fish bowl effect.

I am extremely surprised that the Zoom support representative was unaware of this.

Problem resolved.

D

DKang

Newcomer

How many participants can you see in gallery view? Still 4?

M

molivo

Newcomer

I've been wondering the same thing! I've been researching online but haven't found anything. Do you have any updates on this?

B

BobZoom

Newcomer

I have the opposite issue. My camera only does wide mode and gets way too much of my surroundings.

How do I switch to 4:3 or 1:1 camera mode?

M

Merge

Newcomer

Same! It just switched to wide angle only - never had this problem before, and I can't seem to find a fix or a setting to change it back to the regular camera. Looks super weird... I THINK it has to do with the brand new major software update from Samsung (parallel with Android 12L). I just downloaded it today.

Please let me know if you find a fix.

B

BobZoom

Newcomer

You can submit a feature request here:

https://us02web.zoom.us/feed

Feel free to reference my support request which contains extensive detail, here:

https://support.zoom.us/hc/en-us/requests/15323780

Best,

Bob

P

prashanthr

Newcomer

The same issue persists on Samsung tab S9 Ultra too. Pinch in and out merely crops the wide angle camera image and does not switch to the srandard camera itself. Hence there is degradation in quality of the video. It will be helpful if they are able to give a choice to switch between the fron facing standard and wide angle cameras.

Thanks

B

BobZoom

Newcomer

I have noticed that Google Meet uses the standard camera, which is great.

Not sure why Zoom has it backwards.

A

Andrewx

Newcomer

I'm experiencing the same issue on the Galaxy Tab S9 FE+

Pinch-zoom crops the image but doesn't switch the camera. What else could I try to resolve this?

B

BobZoom

Newcomer

It would be great if the Android app provided a way to select which camera to use, the same way that the Linux app does. Not sure why Zoom is prejudice against Android. I have thought about buying an external camera to overcome this Zoom limitation, but realized that that Zoom does not support that either.

MGSR

Community Manager

Hello there,

Welcome to the Zoom Community! We greatly appreciate your contributions.

With your video on, you can try clicking the camera icon on the right and choosing Auto Framing. This will zoom in on your face and cut out the edges of the video. You may also check out this article from the Samsung Community.

Let us know if you need further assistance.

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