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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

SSO Logins

mwrightywca
Newcomer
Newcomer

‎2023-01-11 08:21 PM

We have some older user that use *********** to login to O365 all new users over the past two years have been configured as ***********. Recently configured SSO and users are configured with email addresses.  Could not figure out why some users were getting basic accounts even though they were set as licensed.  What is happening is when they login via sso it creates a new account using UPN instead of email address.  Is there a way to force zoom to look at the email address so that it can associate the accounts already in there?

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