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Retroactive closed captioning

EliseB
Newcomer
Newcomer

Is it possible to go back and add closed captioning / transcription to a recorded Zoom session? Thank you.

1 REPLY 1

rachael_james
Newcomer
Newcomer

We had to do this in the last couple of weeks, and ended up sending the recording of our session to a 3rd party service to complete the transcription because we didn't have the closed captioning turned on during the live session.