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2021-10-10
09:23 PM
- last edited on
2022-03-03
01:43 PM
by
RN
Hi, I previously had the paid version of Zoom. It was expired, but forgot to download the recordings on my cloud storage . I really need to access the recordings. I paid my all Invoices. How can I get Zoom to grant me access? Please give me a Solution for this Problem. Thank you
2021-10-11 12:27 AM
Hi @kaveesha21
I think if the recording or your expired is still no more than 30d, it should can be recover please make sure u are at least in Pro license & check your recording trash.
Hope it helps! please like and mark this as solution so whenever someone has the same question this content will help.
2024-04-01 01:21 AM
how about report? need to renew the Pro License as well?
2021-10-11 08:49 AM
Your cloud recordings are still available, but you will need to re-subscribe to Zoom Pro to access those cloud recordings.
2023-11-16 08:13 AM
One of the admins deleted my recordings before my account expired. Now i need to access them but i can not even see the trash icon. If i renew or resubscribe my account, will i have a chance to get my recordings.