I’m having trouble with zoom app in notebook, setup an video meeting about 3+ people and system into sleep mode about 30s-1min and resume sometime will met An unknow error code:104201. it any suggestion for this error code? thank you.
Hello,
it sounds like you are saying that your device is entering sleep mode or power saving during a meeting, is that correct?
I would change the power settings to not allow it to sleep during Zoom sessions.
Errors that start with 104 are usually connection issues between the Zoom device and the Zoom servers. A sleeping device would probably not maintain a proper connection with the server.
Regards
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