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Newcomer
September 7, 2021
Question

Restricted Screen Sharing access during meetings

  • September 7, 2021
  • 8 replies
  • 1 view

During meetings that I HOST, I'm unable to share my screen. If I'm on the meeting myself I can share my screen but as soon as a participant jumps on the meeting my screen share access is restricted. 

 

How do I fix this? 

    8 replies

    Bort
    Employee
    Employee
    September 7, 2021

    Hi @EboneCruz

    Are you a member of a larger account? If so, it could be that your admins have enabled the Disable screen sharing when guests are in the meeting setting, which would prevent you from sharing your screen when guests or un-authenticated users are present. 

    EboneCruzAuthor
    Newcomer
    September 7, 2021

    I'm the only one on the account.  I'm getting the below error message. (See attachment)

    Bort
    Employee
    Employee
    September 7, 2021

    That message is about security features when scheduling and should not affect your screen sharing settings. What are your screen sharing settings set as? 

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    September 7, 2021

    Hi,

     

    This may be a version miss-match issue. Try making sure you are up-to-date and that everyone joining the meeting is on the same version.

     

    Hope this helps.

     

    Rupert

    Newcomer
    November 3, 2021

    SOLVED!

    I have the same problem but it is solved now! Try this set up!

    Newcomer
    March 1, 2022

    Hi,

     

    Where do I find that page to change the settings?

    Newcomer
    January 22, 2022

    I have the same issue. I have tried the solutions offered above but it hasn't resolved the issue:(

     

     

    Newcomer
    January 30, 2022

    I would venture a guess that this is a permissions issue with the latest MacOS's. This same error displays whether I am a host or guest. I have tried all the recommendations above.

    Newcomer
    February 6, 2022

    I'm having the same issue, I've tried everything as above and it isn't resolved. Zoom support is terrible....

     

     

    Newcomer
    March 1, 2022

    Does anyone know if the "Disable screen sharing when guests are in the meeting" is superseded by any other setting?  We have a situation where two different users have opposite settings for this setting (one enabled, one disabled) yet the setting is greyed out for both users.  We are part of a University that has implemented some enforced Zoom controls for all users, but this wouldn't explain why each user has a different setting for this. 

     

    I'm wondering if there's a different Zoom setting that could be changed which would automatically enable/disable the "Disable screen sharing when guests are in the meeting" setting while simultaneously greying out the setting so it can't be changed.  Google has been no help in this regard.  

    Newcomer
    June 13, 2022

    plz help me seem prablam