Reports: registration and use report are without names, only with an asterisk.

[deacobra]

I need help to understand what happenend with report zoom meeting.

I took the usage report and registration report to do a list of participants but when I donwload the file, in the local name and email appear only asterisk.

I need this report to send for my client with all the people that enter on the meeting.

Someone can help me.?

best regards

[Bort]

Hi @deacobra 

This typically happens for healthcare related accounts that have enabled HIPAA compliance. Is your account set up as a healthcare account? 

[ea3051]

Yes that happens to my account and i do have a healthcare account.