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crencorets
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November 18, 2021
Question

Reports - inaccurate attendance count

  • November 18, 2021
  • 2 replies
  • 0 views

Hello everyone. I was wondering if any of you have had trouble with Zoom generating inaccurate reports, particularly on the participant count. Is it possible that Zoom reports register less participants than the ones that actually attended? Has it happened before? 

 

Also, how come on one of my reports I see Zoom counted +100 participants, but the same document only shows the names of less than 10 of them? Is anyone having this problem? 

 

Thank you in advance for your help!

    2 replies

    rwarren
    Newcomer
    rwarren
    Newcomer
    November 19, 2021

    I'll give the second qn a shot.  it sounds like most folks are joining anonymously, without creating a Zoom login for themselves.

      D
      Newcomer
      drjamiespeaks
      Newcomer
      September 19, 2023

      I recently attended a two day webinar and on the second day it has several hours missing from the report. I had to sign in with another device but used the same name/email and it didn't record the time and now I can't get my CE's because of the missing time. 

      Name (Original Name)User EmailJoin TimeLeave TimeDuration (Minutes)GuestIn Waiting Room
      Dr. Jamie Cross Lee
      		 09/13/2023 9:02:17 AM09/13/2023 9:02:26 AM1YesYes
      Dr. Jamie Cross Lee
      		 09/13/2023 9:02:26 AM09/13/2023 11:11:23 AM129YesNo
      Dr. Jamie Cross-Lee
      		 09/13/2023 11:11:12 AM09/13/2023 11:11:55 AM1YesYes
      Dr. Jamie Cross-Lee
      		 09/13/2023 11:11:56 AM09/13/2023 11:30:02 AM19YesNo
      Dr. Jamie Cross-Lee
      		 09/13/2023 11:30:03 AM09/13/2023 12:00:19 PM31YesNo
      Dr. Jamie Cross-Lee
      		 09/13/2023 12:00:19 PM09/13/2023 1:19:53 PM80YesNo
      Dr. Jamie Cross Lee
      		 09/13/2023 4:50:24 PM09/13/2023 4:50:40 PM1YesYes
      Dr. Jamie Cross Lee
      		 09/13/2023 4:50:40 PM09/13/2023 4:50:54 PM1YesNo
      Dr. Jamie Cross Lee
      		 09/13/2023 4:50:55 PM09/13/2023 5:10:04 PM20YesNo
      Dr. Jamie Cross Lee
      		 09/13/2023 5:10:04 PM09/13/2023 5:26:23 PM17YesNo
       I"m furious it's got me logged out at 1:19 and logging back in at 4:50 which isn't true.
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