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Reporting a user that uses a VPN

the24hourmeetin
Newcomer
Newcomer

‎2024-08-24 12:54 AM

Hello,

 

We are looking for a solution to an uninvited user constantly coming in and doxing our members in the chat.  This person is relentless and no matter how many times we close the chat, they return.  It is affecting our meeting as a whole and the safety of our members.  We can remove/report however this person uses a VPN and different devices.

I can't give specifics as to devices as several people that run this meeting use all different kinds of devices.  I have tried using the "Chat Policy" to stop this user from posting the same thing over and over, however it only blocks the keywords for MY account and not the other members in MY meeting.  I have contacted Zoom with a ticket and they don't seem to have any answer for this.

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