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Removing Single Sign On config on Zoom's side for a new domain purchased?

JD111
Newcomer
Newcomer

‎2023-09-29 08:08 AM

Anyone know how I go about this?

 

Purchased a domain and users are having issues signing up, it's telling them to use SSO however we've not set this up so it must have been the previous domain owners, I need to somehow get this removed from Zooms systems. 

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Mr_Smith
Community Champion | Employee
Community Champion | Employee

‎2023-09-29 08:48 AM

Hello,

 

I would suggest submitting a ticket to our support team and provide them with the domain, so they can take a look.  Yo will need to provide proof that you own the domain that you're attempting to use.

 

support.zoom.us

 

Scroll to the bottom right to "Contact Zoom Support."

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