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Newcomer
NancyMorris
Newcomer
April 1, 2024
Question

Remove timestamp from recording?

  • April 1, 2024
  • 4 replies
  • 0 views

I see a previous question from 2 years ago about this situation and I'm wondering if there have been any changes?

 

I just completed a whole series of recordings but did not realize the "add a timestamp to the recording" option had been checked, and it certainly wasn't onscreen while recording. Can I get it off the recording?

 

If not, does anyone have solutions for masking the timestamp?

 

Thank you 🙂

4 replies

chrismenard7
Community Champion | Customer
chrismenard7
Community Champion | Customer
April 1, 2024

Hello, Nancy. The timestamp showing in the recording can't be removed from existing recordings. The timestamp is part of the recorded file. If you have the skillset, you could hide the timestamp with video editing software, but you would also be hiding part of the screen, which may include the speaker or screen.  I added an image showing a timestamp in a recording.  Removing the timestamp would remove my hand.  

If this answers your question, please click Accept as Solution. 

 

K
Newcomer
Kate-Vo
Newcomer
January 2, 2025

I have the same issue; although I unchecked the option to add a timestamp, it still appeared in the next recording. I've tried checking and unchecking it many times, but the issue remains unsolved.

    MGSR
    Community Manager
    MGSR
    Community Manager
    January 7, 2025

    Welcome to the Zoom community, @Kate-Vo! We're glad to have you here. Are the timestamps showing on recordings that you have hosted?

    D
    Newcomer
    Devo
    Newcomer
    January 9, 2025

    I would greatly appreciate it if you could figure this out for us! The timestamps are really intrusive.

    D
    Newcomer
    Devo
    Newcomer
    January 9, 2025

    I still haven't been able to figure out how to stop these timestamps, despite unchecking the timestamp box. Until I figure this out, my fix has been to upload the transcript into ChatGPT and send these instructions: "Remove the timestamps and the number on the line immediately before each timestamp on this transcript." For some reason, ChatGPT has no idea what to do if you don't explain that it's a transcript.

    MGSR
    Community Manager
    MGSR
    Community Manager
    January 15, 2025

    Hello @Devo,

    Kindly check out the steps below:

    1. Sign in to the Zoom web portal.
    2. In the navigation menu, do one of the following:
      • If you are an account owner or admin changing settings for the entire account, click Account Management then Account Settings.
      • If you are an account owner or admin changing settings for a group of users, click User Management then Groups, and then click the applicable group name from the list.
      • If you are a licensed host, click Settings.
    3. Click the Recording & Transcript tab.
    4. Adjust the individual basic and advanced cloud recording settings as needed.
    5. Click Save.

    Please let us know if you need further assistance. 

    D
    Newcomer
    Devo
    Newcomer
    January 15, 2025

    Thank you so much for replying! I'm able to get here:

    Advanced cloud recording settings

    Add a timestamp to the recording

    When I uncheck the box, the "save" button disappears and I get this message:

    [exclamation point] Smart Recording with AI Companion settings have been moved to Settings > AI Companion

     
     
    D
    Newcomer
    Devo
    Newcomer
    January 16, 2025

    Is the problem that I haven't been able to hit "Save"? The box is definitely unchecked whenever I view it. This is my own account, so there's no other admin.

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