Remove strange logo when I don't have a webcam | Community
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Newcomer
October 12, 2021
Solved

Remove strange logo when I don't have a webcam

  • October 12, 2021
  • 3 replies
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I do not have a webcam. When I join a meeting, a really strange logo is displayed, which is unnerving to me and participants, see attached.  How do I remove or change it?

I have tried changing the background but it still remains.

    Best answer by RajanB

    This is strange. When you don't have a webcam, you're sending your profile picture. Can you check your profile picture? Please login to zoom via web & go to Personal > Profile (see screenshot).

    3 replies

    RajanBAnswer
    Employee
    October 12, 2021

    This is strange. When you don't have a webcam, you're sending your profile picture. Can you check your profile picture? Please login to zoom via web & go to Personal > Profile (see screenshot).

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 12, 2021

    Hi @ferrad 

     

    That is the holding image for OBS Virtual Camera. You must have OBS installed - and Zoom has defaulted to the OBS Virtual Camera (Zoom will see this as a camera).

     

    You can either disable the OBS Virtual Camera output - or locate and replace the actual image file that OBS presents into that output.

     

    On Windows, you can locate and replace the file (if you want to). Guidance here:

     

    https://obsproject.com/forum/threads/is-it-possible-to-change-the-obs-virtual-camera-offline-image.131163/ 

     

    ferradAuthor
    Newcomer
    October 12, 2021

    Adding a profile photo seems to do it.  Thanks.