Remote control clicking not possible

Forum|Forum|3 years ago
February 20, 2022
4 replies
1 view

From one day to the next, clicking via remote control is not working any more. I can give somebody remote control access but and they can move the mouse but they cannot click anymore. Anybody has experienced this, too?

A

anna_thmAuthor

Newcomer

To those experiencing similar issues: we were able to fix this bug after properly uninstalling all other programs that were allowed accessibility permissions and restarting everything.

J

John_Bush

Newcomer

Would that be on the Remote computer that is being shared or the on with the mouse movements?

I tried this on a Mac and PC and both were having issues with the same remote Computer.

When I click the mouse once, the status would change to 'You can able to control the remote computer', and when clicked again it would say 'You are controlling the remote computer'. It keeps toggling back and forth which meant I have to click twice each time for a mouse click on the remote computer.