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Newcomer
ckalb
Newcomer
January 4, 2023
Question

Remote Control feature

  • January 4, 2023
  • 2 replies
  • 3 views

Hi! I am unable to give / request remote control of my screen like before. I have enabled the feature on the web portal but the "Remote" option no longer appears on my drop down menu. Help!!

    2 replies

    J
    Newcomer
    Jameswalter
    Newcomer
    January 5, 2023

    Sign in to the Zoom web portal.
    In the navigation menu, click Settings.
    Click the Meeting tab.
    Verify that Remote Support is enabled.
    If the setting is disabled, click the toggle to enable it. In the Enable "Remote support" pop-up windows, click Enable.

     

    Regards,
    John

    N
    Newcomer
    nagwaamin
    Newcomer
    January 8, 2023

    I did and still can not see it

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