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Registrations after Meeting Date

kkschell
Newcomer
Newcomer

I sent up a number of large group meetings on September 25 and 26.  On all of them I selected the option under registration to close registration after the meeting date.  The meeting on September 25 is over (scheduled from 8-9:30.  Just pulled the registration report and there are a significant number of registrations after the planned completion date.  Just saw one that came through on the September 26th.  Why did this happen and how do I fix the problem?

1 REPLY 1

BethFell
Participant
Participant

One of my users has the same problem, for a large meeting that occurred on Sept. 27th.  Several people registered on Oct. 10th and 13th. 
Also, one of the attendees received an alert about the meeting (to a different email) today, Oct. 25.

I'm going to open a ticket with Support.