For my webinar I had registration form with the phone number required. But I don't have half of the participant's phone numbers. If I try to fill out the form I can see that the field is not required !
Hey @Seb4686785, when you run a registration report https://zoom.us/account/report, you're not seeing phone numbers populate? Have you double-checked your registration settings for the Webinar to ensure that registration is required and saved?
Thanks for your answer. As you can see on attached file yes I double-checked that field. If I open the registration form setup I can see it. But you still can register with a blank phone field... How can that be possible ?
A recent staff member was having the same issue. The first column (Enabled Fields) must also be checked for the fields to appear. Both columns: enabled fields and required must be checked off. try that out and see if it works!
