Registration Only Meeting Zoom Link Keeps Directing to Registration Page | Community
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Newcomer
sbreshears
Newcomer
October 18, 2021
Question

Registration Only Meeting Zoom Link Keeps Directing to Registration Page

  • October 18, 2021
  • 1 reply
  • 0 views

We have been using registration only Meetings for 7 months now. However, on a most recent meeting, several registrants attempted to click the blue Join Meeting button from their confirmation email as well as copy and pasting the full link from the same email, and when they do they are directed to the registration page for that meeting and NOT the meeting. Has anyone else seen this and resolved this?

    1 reply

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 18, 2021

    Hi @sbreshears 

     

    I would suggest updating your recurrence by editing your meeting start date to something more recent.

     

    Question though - if your participants re-register, after being redirected to the registration page, are they THEN able to join the meeting?

    N
    Newcomer
    noeltv
    Newcomer
    March 16, 2023

    We are having a similar problem with registered participants being directed to the registration page when clicking on the join the meeting link.  Since the meeting is full, they see a "registration is closed" message and are not able to join the meeting.  Is there some option we need to check?

     

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