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Recurring Meeting Disappeared

LorenP
Newcomer
Newcomer

A recurring meeting I've had for years has literally just disappeared today as if it never exisited. It's not even in previous meetings. I searched the subject on here, and one 'solution' was that in the app, if you go to the bottom of the window, it is in a tiny link that says, 'Recurring..' I have indeed found it there, however, A. There seems to be no way to put it back on the calendar for easy access to the link, it appears you have to go to this tab every single time you want to start this meeting. And B. Why has this suddenly happened? Disappearing from 'previous meetings' after years of using this link is not right and I'd really like to see the reasoning behind this resolved. It seems impossible though to actually get any real support from Zoom.

2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

First, this community IS REAL support.

If you are interested in simplifying the start hosting of a recurring meeting you do not even need to start Zoom directly. A script can be created to login and start the meeting. It takes some learning, but it is doable. If the meeting is a recurring meeting and you want to see it in the meeting tab that is also possible by clicking the recurring link. In the home tab you can click on recurring meetings and scroll thru all the recurring meetings in the account. Most users schedule meetings for specific dates and times so the interface is focused on that kind of activity. Personally, all my meetings are set as recurring (even on multiple accounts)  and I use a script to start hosting and many of my participants have a bookmark or shortcut they can click to join the meeting. So I never have to LOOKUP the meeting.

OAMIDPEN
Newcomer
Newcomer

I've been dealing with this for a couple of months with no solution. I've read all the posts and replies associated with this known issue, which Zoom refuses to address. There is no "tab" at the bottom of meetings page. There is no calendar. You can't even submit a ticket! For a nonprofit, $ is tight, so paying for Zoom Workplace Pro is a joke.  I'm looking for an alternative to Zoom. They don't seem to care about their "non-enterprise" customers.