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Recuring meeting rooms no "no fixed time" option anymore

Forum|Forum|3 years ago
December 11, 2022
25 replies
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Hello, I have often used recurring meetings as a way to meet with people at a non-specific time or date. We both have the link and it is saved in my recurring meetings. But now when trying to make a new one it only seems to allow me to do it if i set a time and date. I used to be able to indicate there is no fixed time or date, but that feature seems to be gone. How do I remove date and time details? Is this feature gone in order to get people to now pay for the additional Zoom Room feature? This is very frustrating as that would mean that Zoom literally downgraded the features on my plan. I am all for adding features to entice me but making the product worse when I already have a paid subscription is not ethical. Please advise and restore faith and respect with Zoom. Thanks

Best answer by danielrobinson

Talked to support with Zoom on this. If you go online for web zoom you can still remove the date and time under recurence. But on app its not an option. Per Zoom support agent "We have a recent bug regarding scheduling a recurring meeting using the application. That is why it was removed for the meantime". They could give no promises about timing for return but the online work around is good. Hopefully they will not remove from online as well. For me I am going to pre-create some meetings. But for you I know that is more challenging since you cant share the url with other patients so they cant overlap. Hopefully the online option helps.

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jh9999

Newcomer

Interesting that someone assumes I might not have told Zoom before I found my way to this community - and I've just done it again - maybe we all need to do it again .....

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jh9999

Newcomer

I did as Frank_TB suggested and contacted Zoom support - again but through the link he gave. After a couple of messages back and forth, they insist they have not changed anything but my recurring meetngs is now working again as it used to. i.e. I go to Home, then Schedule, enter the name and click on Recurring and it no longer shows any dates or times. At first they told me to do online and I did that, and that had changed also because when I tried there before it still didn't work. So maybe those who want it need to try online and see what happens, and if that works, try not online. Fingers crossed it doesn't disappear again !!!!

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Sylvie22

Newcomer

April 19, 2023 and I'm having this same issue just now happening. The functionality is gone from my desktop app and the online version. Also not ok with me, as I've used Zoom exclusively for at least 10 years in both personal and professional realms. For my work, this functionality is essential, just as all of you have said about your work. I submitted a ticket, too.

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jh9999

Newcomer

This is really strange. I just checked again and I can set them up again like I used to, and like I reported here a few days ago. Online and not online. So it is weird that I seem to be the only one - even though Zoom told me that that they had not changed anything for my account.

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Elyse

Newcomer

I have had the same - once after it disappeared I saw a way in. And then it was gone. I don't know what the point is of a "desktop client" if I have to constantly go the website to look at my "Previous Meetings" to find the "Meet Anytime" recurring meets that I set up months and months ago.

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ellumine

Newcomer

I updated to the latest version. Went online and made sure my settings were correct. Still not working for me. Have a ticket open with Zoom.

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ellumine

Newcomer

This issue was resolved for a few days and now it is worse than ever. Please, Zoom, all I need is a "no fixed time" option under "recurrence". I am actively researching other options for web conferencing. Especially after Zoom changed the basic monthly fee from free to $16 with no advance warning. That was a poor business move. Way to lose trust with your customers.

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jh9999

Newcomer

and now it has disappeared for me also - why do they keep doing this.

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thoey

Newcomer

Has anyone experienced the issue where they can not see the No Fixed Time being an option in the Recurring drop down menu?

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MataBrand

Newcomer

This is a critical feature for using zoom for daily recurring meetings as a therapist, please restore this functionality!

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jh9999

Newcomer

Agree - this is crazy - they take it away, put it back, take it away again - what on earth is going on.

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BethLove

Newcomer

I just found this problem as well and created a super simple workaround. i made an appointment that meets every day at a certain time, and the desktop app created a "recurring meeting—meets anytime" meeting just as it used to when it offered that option. The meeting seems to work, even though I checked at a time that wasn't the listed time.