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Recuring meeting rooms no "no fixed time" option anymore

Forum|Forum|3 years ago
December 11, 2022
25 replies
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Hello, I have often used recurring meetings as a way to meet with people at a non-specific time or date. We both have the link and it is saved in my recurring meetings. But now when trying to make a new one it only seems to allow me to do it if i set a time and date. I used to be able to indicate there is no fixed time or date, but that feature seems to be gone. How do I remove date and time details? Is this feature gone in order to get people to now pay for the additional Zoom Room feature? This is very frustrating as that would mean that Zoom literally downgraded the features on my plan. I am all for adding features to entice me but making the product worse when I already have a paid subscription is not ethical. Please advise and restore faith and respect with Zoom. Thanks

Best answer by danielrobinson

Talked to support with Zoom on this. If you go online for web zoom you can still remove the date and time under recurence. But on app its not an option. Per Zoom support agent "We have a recent bug regarding scheduling a recurring meeting using the application. That is why it was removed for the meantime". They could give no promises about timing for return but the online work around is good. Hopefully they will not remove from online as well. For me I am going to pre-create some meetings. But for you I know that is more challenging since you cant share the url with other patients so they cant overlap. Hopefully the online option helps.

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marykay

Newcomer

I, too, am VERY frustrated with this new development. As a therapist I have need for multiple recurring, NO FIXED TIME meetings set up. Please restore this function soon! Thanks.

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griggie

Newcomer

SAME. There must be thousands of frustrated therapists across America right now.

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danielrobinsonAuthor

Newcomer

It is very frustrating, if they check these threads, they should please correct this update. It was one of the critical reasons I selected Zoom as a healthcare provider.

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danielrobinsonAuthorAnswer

Newcomer

Talked to support with Zoom on this. If you go online for web zoom you can still remove the date and time under recurence. But on app its not an option. Per Zoom support agent "We have a recent bug regarding scheduling a recurring meeting using the application. That is why it was removed for the meantime". They could give no promises about timing for return but the online work around is good. Hopefully they will not remove from online as well. For me I am going to pre-create some meetings. But for you I know that is more challenging since you cant share the url with other patients so they cant overlap. Hopefully the online option helps.

B

bethhansen

Newcomer

I am having this same issue and do not see the option to remove the date and time, so I think they must have removed the online option as well. Zoom please fix this ASAP.

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Markopolis

Newcomer

Agreed - please fix this, Zoom. Ruining my scheduling capabilities.

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dsironi

Newcomer

I have several recurring meetings at no fixed time. They do not appear in my current meetings list. I must look at previous meetings from the past. I'm not seeing how to start one of these recurring meetings. I can edit or delete, but not start (because they are past instances, not ones waiting to be started?) I found that by copying the ID, I could join that meeting with the ID. This is too complex. I want the recurring meetings with no scheduled times to appear on my list of current meetings to start. I should note, that there was such a meeting that I found in the previous meetings list and somehow started it. Thereafter it has appeared in my current meetings.

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CarolineR

Newcomer

I’ve had the same. As a health care professionals the new way they have scheduled the sessions doesn’t work for me. I hope zoom reinstalls it soon.
Thank you for sharing info on not using the app to create the meeting, I shall give this a try.

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dsironi

Newcomer

Caroline, I later learned that the recurring meetings that I had set up were a year or more ago. they had expiration dates on them. Those dates were past and, therefore, not in my current list. Once starting one, I could edit and change any expiration date.

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jh9999

Newcomer

I've just lost the facility for recurring meetings without dates - hence I've found this thread. I can see the first query about it was back on December but it has only happened to me in the last few days. I regularly set up a recurring link for someone to keep using when they book their first session in my google calendar using youcanbook.me. They then make more bookings and can just use the same zoom link each time. I have many that are not a regular pattern. Zoom seem to be ignoring this issue. Unless it comes back I'll need to move off zoom, where I've been since 2015.

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SDZoom

Newcomer

Unbelievable, and it's so difficult to get in touch with ZOOM. This is affecting my business too! Do they even keep track of these issues?

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ellumine

Newcomer

Zoom, this is a dealbreaker for me. As a healthcare professional I absolutely must have an easy way to schedule recurring meetings with clients that are not time or date specific and that have no end/expiration date. You "fixed" what wasn't broken and broke it in the process. Please change it back asap!

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jh9999

Newcomer

Agree - it's a deal breaker for me too. I've managed to workaround by renaming some old entries but I need it to change back.

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Michaelblpc

Newcomer

I want to echo both the need for the recurring meeting "no fixed time" option and the incredible frustration of this not being remedied. I, too, am a healthcare professional, and this has been an essential feature for continuity of care with my clients. This feature is one of the reasons that has made Zoom the preferred platform in the healthcare field despite many other platforms being touted as the preferred option in our field - Zoom, if you do read these threads, I hope that you take this feedback to heart and reactivate that feature - the stoner the better - thank you