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Newcomer
January 15, 2023
Question

Recover deleted recordings

  • January 15, 2023
  • 2 replies
  • 2 views

Hi, I accidentally deleted some very important recordings from the Trash on the 14/01. Is there anyway these can be recovered? Thanks

    2 replies

    Community Super Champion | Partner
    January 15, 2023

    hi yhsupport,

     

    based on these support articles, i do not think recordings in trash deleted by the user can be recovered.  you should open a support ticket to know for sure. 

    please see the support article

    Recovering a deleted local or cloud recording – Zoom Support

    What happens to cloud recording files when (1) a user deletes their cloud recordings, or (2) an account admin deletes a user – Zoom Support

     

    thanks,  eliot

    Newcomer
    January 16, 2023

    Select the external device. Identify the path of your external memory storage and select your device as the target location. 
    Step 2: Scan your device. 
    Step 3: Preview and recover deleted call recordings.

     

    Greetings,

    John