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Recover deleted recordings

yhsupport
Newcomer
Newcomer

Hi, I accidentally deleted some very important recordings from the Trash on the 14/01. Is there anyway these can be recovered? Thanks

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi yhsupport,

 

based on these support articles, i do not think recordings in trash deleted by the user can be recovered.  you should open a support ticket to know for sure. 

please see the support article

Recovering a deleted local or cloud recording – Zoom Support

What happens to cloud recording files when (1) a user deletes their cloud recordings, or (2) an acco...

 

thanks,  eliot

Jameswalter
Contributor I
Contributor I

Select the external device. Identify the path of your external memory storage and select your device as the target location. 
Step 2: Scan your device. 
Step 3: Preview and recover deleted call recordings.

 

Greetings,

John