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Newcomer
foddrij1
Newcomer
February 15, 2023
Question

Recover deleted recordings on a basic account?

  • February 15, 2023
  • 2 replies
  • 2 views

Hi there, 

I'm guessing there isn't a way to help me here, but I thought I would try it. I deleted the wrong recording on my zoom, and it said it would be permanently deleted from my computer. Is there a way to recover it from the Zoom webpage? I have seen ways to recover with the Pro account, but I only have the Basic account. I figure there's no way to recover it, but I just thought I would try. 

Thank you in advance for any help you can provide.

    2 replies

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    February 15, 2023

    Hello,

     

    If you recorded locally ( on your desktop ) and deleted it only via web, the recording will be continue to be on your desktop. Please check this article for steps to access your recordings locally:

     

    https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings

     

    More specifically:

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

     

    J
    Newcomer
    Jameswalter
    Newcomer
    February 15, 2023

    In the navigation menu, click Recordings. At the top right, you will see a Trash icon if there are any cloud recordings in the trash. Click the icon to see any deleted cloud recordings. Click Recover on the right to retrieve the recording.

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