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Recover deleted cloud recordings from recycle bin.

TuanVu
Newcomer
Newcomer

Currently I need to find the cloud recording of a meeting that took place 2 months ago, but when I check in the trash I see it's gone because it's been 30 days, is there any other way to get it back ? Please help me.

2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @TuanVu , unfortunately, after 30 days it is no longer possible to recover a deleted cloud recording. 

 

https://support.zoom.us/hc/en-us/articles/216378863-Recovering-a-deleted-local-or-cloud-recording


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

TuanVu
Newcomer
Newcomer

Can I pay a technician to help me get that recording back, it's very important to me.