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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Recordings

WenonaKelley
Newcomer
Newcomer

‎2024-09-05 07:16 AM

I am the owner/admin of a basic account for now, but I am unable to see/find the record option during meetings I host.   I'm using the Zoom Workplace App v6.1.7 (17235) on my IPhone 12.  I've enabled automatic recording in my zoom account online.  What else should I be doing?

Topics:
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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2024-09-06 11:50 PM

Welcome to the Zoom Community, @WenonaKelley.

 

A Basic account can’t record to the cloud. A non-desktop device can’t record locally. If you are a Basic account on a phone, there are no record options. 

You have 2 options:

  • Attend the meeting from a desktop computer to record locally 
  • Upgrade to a Pro account to record to the Zoom Cloud 

Ray -- check out the GoodClix website.
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