cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Recordings

RosieBillquist
Newcomer
Newcomer

‎2023-08-09 05:22 AM

So, I"ve recorded a meeting yesterday, computer said  it was downloading, but i cant find it?

What´s wrong?

Topics:
0 Likes
1 REPLY 1

alena_zlc
Zoom Employee
Zoom Employee

‎2023-08-09 07:40 AM

HI @RosieBillquist 

Was your recording a local recording or cloud recording? 

 

If it was a cloud recording, please sign into the Zoom web portal and click My Account. From there, click Recordings on the left sidebar and you should see your cloud recordings stored there. 

 

If it was a local recording, the file should have automatically been saved to your computer and would be unaffected by the account type change. By default, local recordings will be placed in following directory:

  • Windows: C:\Users\[Username]\Documents\Zoom
  • Mac: /Users/[Username]/Documents/Zoom

To check where your local recording would have been saved to, open the Zoom desktop client and click your profile picture in the upper right. Navigate to Settings > Recording. View Store my recordings at and the recording should be in the folder that is listed.

0 Likes