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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Recordings on cloud

shail
Newcomer
Newcomer

We are having subscription of pro zoom

we have deleted all older recordings from cloud storage of zoom but still we are facing cloud space issue, request urgent help please.   

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @shail 

 

When you go to Zoom.us page
https://www.zoom.us/recording/management

 

You will see the space used.

Remember, these are per user. Do you have another user who used space?

THis is now also seen in the Zoom app

ExpertswhoJohn_0-1748187582180.png

What is your issue?

all the best

 

John