Recordings on cloud

[shail]

We are having subscription of pro zoom

we have deleted all older recordings from cloud storage of zoom but still we are facing cloud space issue, request urgent help please.   

[ExpertswhoJohn]

hi @shail 

When you go to Zoom.us page
https://www.zoom.us/recording/management

You will see the space used.

Remember, these are per user. Do you have another user who used space?

THis is now also seen in the Zoom app

What is your issue?

all the best

John