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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Recording

JonT
Newcomer
Newcomer

‎2023-04-14 02:06 AM

I need to record in HD. I have the Pro plan. Do I need to upgrade?

 

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-14 10:49 AM

Hi @JonT! You shouldn't have to upgrade, but I'd recommend checking out the chart in the following support article if you have questions about your recording resolution: https://support.zoom.us/hc/en-us/articles/4409490756749-Resolution-of-recorded-video 

 

Hope this helps!


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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