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Recording

MimiYoga
Newcomer
Newcomer

‎2023-08-10 03:40 PM

Hi:  I have not had Recording options for many months. When I received notification that my storage was nearing full, I cleared out all of my recordings. Why do I not still have availability in my cloud storage?

 

Any info I' would appreciate as there is ZERO customer service to my Pro plan?  Crazy.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-17 01:31 PM

Hey @MimiYoga welcome to the community! You can look at the available cloud recording storage at  https://zoom.us/recording/management where you can see the cloud storage by GB and file size of recordings.

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Zoom Community Moderator
he/him/his

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