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Newcomer
September 2, 2022
Question

Recording transcripts

  • September 2, 2022
  • 1 reply
  • 87 views

How do you get access to the written transcripts of a recorded meeting?

    1 reply

    ccameron
    Community Champion | Employee
    Community Champion | Employee
    September 2, 2022

    Hello,

     

    The article below will walk you through, enabling and viewing your cloud recording transcript.

    https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings

     

    The first step would be to ensure it's enabled in your recording settings.

    Go to your account settings > recording > advanced cloud recording > enable audio transcription.

    Of course you'll only have access to meetings you hosted/recorded.

     

    If this answered your question, please accept as solution. Thank you!

     

    LeeJ1Author
    Newcomer
    September 4, 2022

    Any other thoughts on my predicament, Cameron?

    ccameron
    Community Champion | Employee
    Community Champion | Employee
    September 6, 2022

    Hello,

     

    The prerequisites for this feature are as follows:

    Prerequisites

    • Business, Education, or Enterprise account with cloud recording enabled
    • Account owner or admin privileges for enabling or disabling at the account or group level

    Note: If you meet the prerequisites above, but do not see the optionsubmit a request to Zoom Support to have this feature enabled.

     

    As noted in the support article, if you don't see the option to enable, you can submit a request to our support for enablement. Both links are below:
    https://support.zoom.us/hc/en-us/articles/4409311220621-Enabling-or-disabling-audio-transcription-for-cloud-recordings-

    Submit a ticket: https://support.zoom.us/hc/en-us/requests/new

     

    I hope this helps! If so, please click accept as solution. Thank you.