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Recording transcripts in Pro account?

Alex_B
Explorer
Explorer

‎2025-06-01 07:42 PM

This question has been asked before but the answers (and information on Zoom's own webpages) varies. 

 

I want to know is transcription of cloud recordings available with the standard PRO account? 

 

On Zoom's advice page for audio transcriptions, it includes PRO accounts:

 

Requirements for using audio transcription
  • A Pro, Business, Education, or Enterprise account

But if you look at the plan comparison chart, it says it's not available with PRO or PRO PLUS, only with BUSINESS and above.

 

Most responses on forums seem to support the latter, but some do say it's possible with PRO. 

 

Can someone please provide the latest official verdict on this question? 

 

Thanks!

Alex

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