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Recording storage limit

CarlM
Newcomer
Newcomer

‎2022-07-09 01:54 PM

I have a 5 gig storage plan for zoom cloud recordings but I get a warning email when I get to 1 gig?!? Any ideas what’s wrong?

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2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-07-09 03:57 PM

No idea. Can you drop in a screen shot of your recording page (https://zoom.us/recording) and redact any personal info in the titles and Meeting IDs?

 

 What type of account do you have, and how many users are on the organizational account?


Ray -- check out the GoodClix website or the Z-SPAN website.
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Bort
Zoom Employee
Zoom Employee

‎2022-07-11 07:52 AM

Hi @CarlM 

An email is sent to account admins whenever an account's cloud storage has reached 80% of their allotted space. This email is mentioned in this article: https://support.zoom.us/hc/en-us/articles/360060661511-Cloud-recording-storage-capacity

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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