Recording on phone | Community
Skip to main content
Newcomer
May 18, 2022
Question

Recording on phone

  • May 18, 2022
  • 2 replies
  • 0 views

Hi, free account so it may be that. 

Can't find the "record"button under "more" .

Help?

Warmest,.

Alexandra

    2 replies

    Community Champion | Employee
    May 18, 2022

    Hello @AlexandraMaas The first step in having the recording option requires that you are on a Pro account or higher. As a free user, there will be no option to join. Hopefully this helps!  😃

    – the specific restriction – if you read the Zoom pricing and feature guide – is that free accounts can only record locally,  and according to this Zoom Support article, you can’t record locally on iOS or Android.  

     

    Please like any post that helped you; please mark solutions so others can find them!

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    May 19, 2022

    @AlexandraMaas  – the specific restriction – if you read the Zoom pricing and feature guide – is that free accounts can only record locally,  and according to this Zoom Support article, you can’t record locally on iOS or Android.