Recording meetings

[Alex38]

Hi everybody.

I want to ask if you can record your meeting in Full HD resolution.
From what I know, this feature was available in the past.

Right now I only have the HD option.

Do I need to have a Zoom membership to be able to record my meetings in Full HD?

You can see it in the screenshot I provided below.

Thanks. Have a nice day.

[RN · Accepted solution]

Hey @Alex38 suggest looking into the KB on the Resolution of recorded videos

For 720p, and for Group HD to be enabled and actually the resolution you're looking for you will need to meet the prerequisites stated in the Group HD KB article. 

Prerequisites for Group HD video

• Standard HD (720p)
• Pro, Business, Education, or Enterprise account
• Setting must be enabled by Zoom Support for 720p for the Pro account

[Alex38]

From what I see here it looks like the feature is available only for Business and Enterprise plans...

Alright. Thanks for your help.

[RN]

Hey @Alex38, yes, this is correct, 720p is limited to Pro, Business, Education, or Enterprise account

1080p is limited to only Business, Education, or Enterprise accounts.