Recording issue - it disappears! | Community
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Newcomer
October 3, 2023
Question

Recording issue - it disappears!

  • October 3, 2023
  • 1 reply
  • 0 views

Hi there

I often schedule Zoom calls for other people where I use a random meeting link and passcode link generated by my Zoom account (extension in Google cal), then I go into the app and make the person attending the meeting an alternative host. I do not attend the meetings. Within the meeting settings I also enable recording to the cloud. However after the meeting, although I am the organiser, I don't receive notification of the recording and it is not in my recordings folder on zoom. Does anyone have any suggestions as to how I retrieve the recordings? Many thanks.

1 reply

Community Manager
October 9, 2023

Hi @Pinkie75 welcome to the community! Just checking in as I saw you posted this discussion (10-03-23), was the cloud recording able to process and appear within your Cloud Recordings at https://zoom.us/recording/?