cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Recording issue - black overlay of video

IN14
Newcomer
Newcomer

‎2024-02-12 01:06 PM

When I record my zoom session from my Mac 14-inch, 2023, there is a black overlay around the video. When my assistant records on her Mac 13-inch the overlay is gone. I suspect it might have to do with the size of my monitor since we both use the same account, with same settings. Anyone knows how can i solve this matter? If not, everyone knows how i can contact zoom to send the prints of the recording. Thank you in advance

Topics:
0 Likes
0 REPLIES 0